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Privacy Policy

Effective Date: 20/08/2026

Azeezia Organic Supermarket respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, submit an enquiry, or interact with our services.

This Privacy Policy explains how we may collect, use, and protect your information.

1. Information We May Collect

Depending on how you interact with our website, we may collect information such as:

  • Name
  • Phone number
  • Email address
  • Location or address information provided through an enquiry
  • Information submitted through contact or enquiry forms
  • Event-related information submitted through Convention Centre enquiries
  • Feedback, reviews, or other communications you voluntarily provide

We may also collect limited technical information, such as browser type, device information, website usage data, and IP address, through website analytics and security tools.

2. How We Use Your Information

We may use the information you provide to:

  • Respond to your enquiries and requests.
  • Contact you regarding your enquiry.
  • Respond to feedback, complaints, or reviews.
  • Handle Convention Centre enquiries.
  • Improve our website, products, services, and customer experience.
  • Understand website usage and improve website performance.
  • Maintain website security and prevent misuse.
  • Comply with applicable legal requirements.

We do not use your information for purposes unrelated to the reason it was collected unless permitted or required by applicable law.

3. Website Forms

When you submit information through a contact or enquiry form, the information you provide may be received by Azeezia and used to respond to your request.

Please avoid submitting sensitive personal information through general website forms unless it is specifically requested and necessary.

4. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, understand website usage, and enhance your browsing experience.

We may use services such as Google Analytics or Google Site Kit to understand website traffic and performance.

These services may collect information about how visitors use our website in accordance with their respective privacy policies.

5. Google Maps and Other Third-Party Services

Our website may include third-party services such as Google Maps, social media platforms, WhatsApp, analytics tools, or other embedded content.

When you interact with these services, the respective third party may collect information according to its own privacy policy and terms.

6. WhatsApp and Social Media

If you choose to contact Azeezia through WhatsApp, Instagram, Facebook, YouTube, or another social media platform, your interaction may also be subject to that platform’s privacy policy and terms of service.

We recommend reviewing the privacy policies of these platforms before sharing personal information through them.

7. Sharing of Information

Azeezia does not sell your personal information.

 

We may share information with trusted service providers where reasonably necessary to operate our website, manage enquiries, provide technical services, maintain security, or comply with legal obligations.

 

We only intend to share information where there is a legitimate business, technical, or legal reason to do so.

8. Data Security

We take reasonable measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no website or method of transmitting information over the internet can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, resolve enquiries or disputes, or comply with applicable legal obligations.

10. Your Privacy Choices

You may also choose not to provide certain information. However, this may prevent us from responding to certain enquiries or providing particular website services.

You may contact us to ask about personal information you have provided to us or to request appropriate correction or deletion, subject to applicable legal and operational requirements.

11. Children’s Privacy

If you believe that a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.

Our website is intended for general audiences. We do not knowingly seek to collect personal information from children through the website.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or applicable requirements.

Any updated version will be published on this page with a revised effective date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Azeezia Organic Supermarket
Email: support@azeezia.co
Phone: (+91) 075107 33777
Location: Civil Line Road, Padivattom, Kochi (Edappally/Palarivattom), Kerala

We welcome questions about privacy and will make reasonable efforts to address your concerns.

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